1. Introduction

Welcome to Piano Mastery (the “Site,” “we,” “us,” or “our”). This Privacy Policy explains how Piano Mastery, owned and operated by Susan Garcia, collects, uses, discloses, and protects information when you visit our website or use our services. By using our Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information when you voluntarily provide it, for example when you:

Register for an account or newsletter,

Sign up for courses or other services,

Contact us for support or inquiries, or

Provide information during a purchase or payment.

Such information may include: your name, email address, billing address (if applicable), phone number, payment information (when processed via secure third-party payment processors), username/password, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit or use our Site, we may automatically collect certain non-personal information such as:

IP address

Browser type and device information

Pages viewed and time spent on the Site

Other usage data and analytics

We may also use cookies and similar tracking technologies to enhance your experience, store preferences, and analyze site usage.

3. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

Delivering and managing your access to courses and services,

Processing payments and transactions,

Responding to your requests and providing customer support,

Sending you updates, newsletters, promotions, or marketing materials (only if you opt in),

Improving and optimizing our website, content, and user experience,

Complying with legal obligations.

4. Sharing Your Information

We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With trusted third-party service providers (e.g., payment processors, email marketing platforms, website analytics providers) who assist us in operating the Site and delivering services — and who are required to protect your information under applicable privacy laws,

With legal authorities or regulators if required by law, or when necessary to protect our rights or the safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience,

Remember your preferences,

Analyze how users navigate and use our Site.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect certain features or functionality of the Site.

6. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, disclosure, or misuse. However, please understand that no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal data, including the right to:

Access the personal information we hold about you,

Request correction or deletion of your personal information,

Object to or restrict processing of your information,

Withdraw consent where consent was the basis for processing,

Lodge a complaint with a data protection or privacy authority.

If you wish to exercise any of these rights or have questions about your data, please contact us at the email address provided below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or the minimum age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under that age. If you believe we may have collected information from a child under the age limit, please contact us — we will take steps to remove such information promptly.

9. International Users

If you are accessing our Site from outside USA, please be aware that your information may be transferred to, stored, and processed in a different country. By using our Site, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to review this policy periodically to stay informed about how we handle information.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact:
Piano Mastery – Susie G
Email: contact@susiegpianomastery.com